Community Counselling and Wellbeing Programme (CCW): Occupational Certificate – Social Counselling Worker

SAQA ID: 111142 | Credits: 143 | Duration: 12 Months | Accredited by: QCTO | NQF Level: 5 | Entry Requirements: Matric or equivalent, English proficiency, Computer Literacy

Support mental health and wellbeing in your community. This 12-month qualification equips learners with practical counselling skills, wellness models, ethical frameworks, and communication techniques. Ideal for individuals pursuing careers in social support, wellness, or community development.

Description

Purpose and Rationale

This qualification prepares learners to work as Social Counselling Workers, providing support to individuals and groups within a defined scope of practice. It addresses the growing need for accessible, community-based mental health and wellbeing services in South Africa.

Learners are trained to conduct screenings, assessments, and basic counselling interventions, while adhering to ethical and legal standards. The programme promotes a holistic understanding of wellness and equips learners to build trust, foster resilience, and support diverse populations.


📘 Qualification Rules

The qualification is structured into three components:

Knowledge Modules (43 credits):

  • Fundamentals of screening and assessment
  • Paradigm shifts in counselling
  • Wellbeing models and frameworks
  • Norms, values, and ethics in counselling
  • Legal and socio-economic considerations

Practical Skills Modules (40 credits):

  • Counselling techniques and relationship building
  • Group counselling and coping mechanisms
  • Professional communication and conduct
  • Application of wellness strategies

Work Experience Modules (60 credits):

  • Real-world counselling scenarios
  • Client interaction and trust-building
  • Ethical decision-making and documentation
  • Community engagement and support delivery

🎯 Exit Level Outcomes

Graduates will be able to:

  1. Conduct basic screening and assessments within a counselling context
  2. Apply appropriate counselling techniques and wellness models
  3. Build and sustain professional relationships with clients
  4. Communicate effectively and ethically in diverse settings
  5. Understand and apply legal, social, and cultural frameworks in counselling practice

🌍 International Comparability

This qualification aligns with global standards in community counselling and wellness support. It compares favourably with similar programmes in Australia, Canada, and the UK, offering a strong balance of theory, practical skills, and workplace experience. Its emphasis on ethics, diversity, and socio-cultural awareness makes it especially relevant in South Africa’s diverse communities.


🔗 Articulation Options

  • Horizontal Articulation:
    • Occupational Certificate: Community Health Worker (NQF Level 5)
    • Occupational Certificate: Wellness Practitioner (NQF Level 5)
  • Vertical Articulation:
    • Diploma in Counselling or Psychology (NQF Level 6)
    • Bachelor’s Degree in Social Work or Mental Health Support

🧭 Who Should Enrol?

  • Individuals passionate about mental health and wellbeing
  • Community workers and volunteers
  • HR and wellness officers
  • Professionals seeking a career in counselling or social support
  • Graduates looking to specialise in wellness and emotional intelligence

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