Operational Excellence in Call Centre Management: Occupational Certificate: Contact Centre Manager

By Boipelo Madisha | June 12, 2025

The Occupational Certificate: Contact Centre Manager (SAQA ID 99687) is an 18-month, NQF Level 5 qualification accredited by the QCTO, designed for individuals with matric (or equivalent), English proficiency, and basic computer literacy who aim to build or advance a career in contact centre management. The program provides a solid foundation in key areas such…

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Project Management for Modern organistaions: Occupational Certificate: Project Manager 101869, 240 Credits, QCTO level 5

By Boipelo Madisha | May 12, 2025

The Occupational Certificate: Project Manager (ID 101869), accredited by QCTO at Level 5, is a comprehensive qualification designed to equip individuals with the skills needed to manage projects effectively. Spanning 18 months and offering 240 credits, this programme is ideal for those with a matric qualification (or equivalent), proficiency in English, and computer literacy, aiming…

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