MDPG: Management Development Programme Generic: 59201, Learning Programme ID 60269, National Certificate: Generic Management

The Management Development Programme Generic (MDPG), registered under the National Certificate: Generic Management (SAQA ID 59201, Learning Programme ID 60269), is an advanced qualification designed to equip managers with the necessary skills to lead effectively in an increasingly volatile, uncertain, complex, and ambiguous (VUCA) world. Spanning 12 months and requiring 162 credits, this qualification is targeted at supervisors, graduates, and those within the talent pipeline who possess a matric qualification, computer literacy, and fundamental management and business skills. It is particularly relevant for individuals working in dynamic environments such as the banking and service sectors.

The MDPG focuses on developing managers who can initiate, develop, implement, and evaluate operational strategies, projects, and action plans that enhance the overall effectiveness of the organization. As part of this qualification, learners are trained to assess when and how to recommend changes within their teams or business units, leveraging the principles of resilience, agility, and VUCA to navigate and manage the disruptions caused by the Fourth Industrial Revolution. Managers will also learn how to monitor and measure performance, applying continuous improvement strategies to optimize outcomes such as customer satisfaction, thus contributing to the achievement of the entity’s goals and vision.

In addition to operational excellence, the MDPG emphasizes the importance of leadership in both individual and team contexts. Learners will gain the skills necessary to lead first-line managers or teams, fostering an environment that promotes collaboration, synergy, and effective communication. By capitalizing on team members’ strengths, managers are empowered to enhance both team and unit performance. This includes building strong relationships with stakeholders, both vertically and horizontally within the organization, to ensure alignment and achieve desired results.

The programme also covers the critical areas of risk management, financial management, knowledge management, and business ethics. Learners will be taught how to apply these principles within internal and external regulatory frameworks, ensuring that their units operate sustainably and effectively. A key focus of the MDPG is the development of teams and individual team members, including facilitating skill acquisition, coaching, career development, and leveraging diversity to foster a positive and productive workplace culture. Ultimately, this qualification prepares learners to take on managerial roles that require not only technical expertise but also strategic thinking, leadership, and a commitment to continuous improvement in an ever-evolving business landscape.